Privacy Policy

Falkon Automation, a division of APEX Engineering Technology Group Pty Ltd (referred to as “we”, “us”, “our”), is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

We collect personal information you provide when you contact us through our website, including your name, email address, phone number, company name, and details about your enquiry. We may also collect information about your use of our website through cookies and analytics tools.

How we use your information

We use the information we collect to respond to your enquiries, provide information about our products and services, improve our website and communications, and meet our legal obligations. We will not use your personal information for any other purpose without your consent.

Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (including HubSpot for CRM and communications), subject to those parties agreeing to keep your information confidential. We may also disclose your information where required by law.

Cookies and analytics

Our website uses cookies and analytics tools (including Google Analytics and Google Tag Manager) to understand how visitors use our site. This information is collected in aggregate and does not identify you personally. You can disable cookies through your browser settings, though this may affect some site functionality.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website uses SSL encryption for data transmission.

Accessing and correcting your information

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate or out of date. To make a request, please contact us using the details below. We will respond within a reasonable time and, in most cases, within 30 days.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Falkon Automation
A division of APEX Engineering Technology Group Pty Ltd
Email: info@falkonautomation.com

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on this page. Last updated: July 2026.